There was a boost for the local jobs market this week with the announcement of 40 new positions at Webhelp.
The global customer experience and business process outsourcing company say they are looking to fill the positions at their Kilmarnock site.
And that is part of a bigger recruitment drive by the company, who say they are looking to employ up to a further 190 people across four sites in Scotland.
Company chief executive, David Turner, said: “Scotland has a great reputation for customer service and that is because of the people; we are lucky to have some of the very best.
“The talent we have here is why we are increasing business with our existing clients and adding more top-flight European companies to our growing and fantastic client list.”
Webhelp uses intelligence from customer contact data to engineer customer experience standards for the future, and the award-winning business continues to grow.
Their latest recruitment drive is for customer service advisors and team leaders, and comes on the back of increased business from existing contracts and new client wins. All the positions are full time.
Willie Coffey MSP said the announcement was “great news indeed” and wish applicants well.
He added: “My own background in computing often brings me into contact with companies developing new and innovative systems like this. I am sure they will do well and look forward to visiting them in the near future.”
Between now and the end of the year Webhelp is looking to recruit 40 people in Kilmarnock, 45 people in Greenock, 15 in Dunoon and 86 in Glasgow.
If you are interested in finding out more about the opportunities that exist in Scotland or at Webhelp’s other UK sites, contact recruitment@uk.webhelp.com.